Behavioral scientist, pharmacist with a research focus on trustworthiness, trust/distrust judgments, and relational capital. Developing user-side measures of AI trustworthiness and alignment. Co-Founder, Sensal Health (Digital Health, Patient Compliance and Engagement), Chapel Hill, North Carolina.
Regular writing: Patient Trust Matters at Psychology Today, Trust and Traction on Substack, and the Sensal Health blog.
How Frayed Edges in Strong Relationships Are Self-Repaired
New · Psychology Today, September 2026
Benevolence, Not Reliability
New · Trust and Traction, August 2026
Human Collaboration Has a Vital Negativity That AI Does Not
Psychology Today, July 2026
If a Thing Is Worth Doing, It Is Worth Doing Well
New · Sensal Health Blog, August 2026
Capturing Precise Patient Signals for Medication Adherence: Pills, Tablets, and Topicals
Sensal Health Blog, June 2026
Virtual First Is Flaming Out. A Virtual-Second Model Can Refresh Telehealth
STAT, May 2024
Recent
Adherence to Topical Acne Treatment Improves with Reduced Regimen Complexity
New · Journal of the American Academy of Dermatology, 2026
Impact of a Novel Electronic Monitor on Psoriasis Patient Adherence to Prescribed Dose Frequency and Amount
New · Journal of the American Academy of Dermatology, 2026
Self-Reported Factors Influencing Adherence to Oral Psoriasis Treatment
Dermatology Online Journal, 2026
Selected
Consumer Trust, Value, and Loyalty in Relational Exchanges
Journal of Marketing, 2002
The Effects of Slack Resources and Environmental Threat on Product Exploration and Exploitation
Academy of Management Journal, 2008
Drivers of User Loyalty Intention and Commitment to a Search Engine
Journal of Retailing and Consumer Services, 2018
Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments
Journal of the Academy of Marketing Science, 2000